Before making your appointment please read!

Dear valued customers,

We hope this message finds you well. At Jacks2Gents Barbershop, we greatly appreciate your trust in us and the opportunity to provide you with our services. We strive to maintain the highest standards of professionalism and convenience for our clients, and we'd like to address a recent issue that has been affecting our scheduling and operations.

Lately, we have noticed an increase in the number of missed appointments (no-shows) without any prior notice. While we understand that unforeseen circumstances can arise, repeated no-shows have a significant impact on our ability to accommodate all of our clients and maintain our commitment to punctuality and quality service.

To ensure fairness and efficiency in our appointment scheduling process, we have updated our booking policies, effective immediately:

1. Cancellation Policy: We kindly request that you cancel your appointment at least 24 hours in advance if you are unable to attend. This allows us to offer the appointment slot to another client who may be in need. When not doing this we will bill you 50% of the owed amount of that appointment!

2. No-Show Consequences: In cases of repeated no-shows (failure to cancel or attend appointments without prior notice), we reserve the right to temporarily suspend your booking privileges. This means that you will be unable to book any appointments with us until any outstanding fees owed as a result of these no-shows have been settled.

3. Settling Outstanding Fees: To regain booking privileges, you will need to settle any outstanding fees resulting from missed appointments. These fees can be paid via bank transfer or another payment method specified by our billing department.

We understand that unexpected situations can sometimes make it difficult to attend appointments, but a simple cancellation or a quick call to notify us in advance can help us manage our schedule more effectively and serve all our clients better.

We believe these changes will benefit everyone involved and help us maintain the high level of service you have come to expect from Jacks2Gents Barbershop. We appreciate your understanding and cooperation in adhering to these new policies.

Thank you for choosing Jacks2Gents Barbershop, and we look forward to continuing to provide you with exceptional service. If you have any questions or concerns regarding these policies, please do not hesitate to contact us.

Best regards,

Team Jacks2Gents Barbershop

Barber Maurice